Thank you for visiting and shopping at Botanical Harmony. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout in accordance with Australia Post standard charges.
Delivery delays can occasionally occur.
Shipment to P.O. boxes
Botanical Harmony ships to Australian addresses, and PO Boxes.
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
Botanical Harmony is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Botanical Harmony is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Botanical Harmony ships to International addresses in accordance with the Australia Post delivery area.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.